What comes with every order

  • local_shipping

    Free UK delivery

    On every order, with no minimum spend. Dispatched from our Birmingham warehouse and with you in 4–6 business days.

  • assignment_return

    35-day free returns

    A prepaid return label is in every parcel. Full refund within 5 business days, or exchange for another size or colour, free.

  • schedule

    Order before 2pm

    Orders placed before 2pm UK time are handled the next business day and tracked the whole way with Royal Mail.

  • support_agent

    Speak to a person

    Call +44 121 516 8820, Monday to Friday, 8am–5pm UK time. Emails answered within 24 hours on business days.

    Shop by department

    • Women

      Women's knitwear, jackets and coats, swimwear, dresses and shoes. Free UK delivery...  

      Women

    • Men

      Men's knitwear, jackets and coats, hoodies, shirts and shoes. Free UK delivery...  

      Men

    • All Shoes

      The complete Nortlex range for women and men. Loafers, Oxfords, derbies, Mary...  

      All Shoes

      This season at Nortlex

        View all
        A folded knitted jumper packed in tissue inside a Nortlex box on a warehouse packing bench

        — Packed in Birmingham —

        Packed by hand, sent tracked

        We keep stock in our Birmingham warehouse and pack every order ourselves — wrapped in tissue, in its own box, with a prepaid return label inside. Order before 2pm on a business day and it is dispatched within 1 business day, tracked with Royal Mail.

        Knitwear, outerwear, dresses, swimwear and footwear. Every product page states what that item is made from and the sizes it comes in.

        About Nortlex

        What every product page tells you

        Stated plainly on each listing, so you can compare before you buy.

        • layers

          What it is made from

          Wool blend, cotton, acrylic knit, padded polyester, waxed cotton, denim, leather or suede — named for that exact style, never assumed for the range.

        • straighten

          Cut and fit

          Regular, fitted, relaxed or oversized, with a fit note when a style runs large or small, plus the lining and closure details.

        • palette

          Colours available

          Every colourway we stock, named plainly — and the one shown in the photographs on that page.

        • checkroom

          UK sizes

          Clothing from XS to 5XL and footwear in UK sizes with half sizes where they exist. Our size guide converts letters to UK numbers and body measurements.